Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Contact Information

This may include:

• Name
• Email address
• Mobile or telephone number
• Country
• Company name
• Any information provided through messages, inquiries, or contact forms

Supplier Information

When registering as a supplier, we may collect information including:

• Contact details
• Company information
• Business sector
• Country
• Commercial Registration information
• VAT or tax registration information
• Any additional business information submitted as part of the supplier registration process

Service and Business Information

We may collect information that you provide when requesting information about our services, projects, events, technology solutions, recruitment services, or other business activities.

Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Date and time of access
• General website usage information
• Information collected through cookies or similar technologies

2. How We Collect Personal Data

We may collect personal information:

• Directly from you when you complete a form on our website.
• When you contact us by email, telephone, or other communication channels.
• When you register as a supplier.
• When you request information about our services.
• Automatically through website technologies, cookies, and analytics tools.
• From authorized third parties where permitted by applicable laws and regulations.

3. How We Use Your Information

We may use personal information for purposes including:

• Responding to inquiries and requests.
• Communicating with customers, prospective customers, suppliers, and business partners.
• Processing and reviewing supplier registration requests.
• Providing information about our services.
• Delivering and improving our services.
• Managing business and contractual relationships.
• Maintaining website and system security.
• Improving website functionality and user experience.
• Analyzing website usage and performance.
• Supporting marketing and communication activities where permitted.
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

We process personal information in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including applicable personal data protection requirements.

Depending on the circumstances, the processing of personal data may be based on:

• Your consent.
• Contractual requirements.
• Legal or regulatory obligations.
• Legitimate business requirements permitted under applicable laws.
• Any other lawful basis permitted by applicable regulations.

Where personal data is processed based on consent, you may withdraw your consent where applicable.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate and maintain the website.
• Understand how visitors use the website.
• Improve website performance and user experience.
• Support analytics and reporting.
• Support marketing or advertising activities where applicable.

We may use third-party technologies and services such as Google Tag Manager, analytics services, or other digital platforms.

Some cookies may be necessary for the website to operate properly, while others may be used for analytics, performance, or marketing purposes.

6. Sharing of Personal Data

We may share personal information where necessary with:

• Authorized Protag employees and representatives.
• Website hosting and IT service providers.
• Technology and system providers.
• Marketing, analytics, communication, or customer relationship service providers.
• Professional consultants, auditors, or advisers.
• Business partners where necessary to provide a requested service.
• Government, legal, or regulatory authorities where required by law.

We expect third parties processing personal data on our behalf to handle such information appropriately and in accordance with applicable data protection requirements.

7. International Data Transfers

Some technology providers, hosting providers, analytics tools, or other service providers used by Protag may process or store information outside the Kingdom of Saudi Arabia.

Where personal data is transferred internationally, appropriate measures will be taken in accordance with applicable Saudi data protection requirements.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Information may also be retained where necessary to:

• Meet legal or regulatory requirements.
• Maintain appropriate business records.
• Resolve disputes.
• Protect legal rights.
• Meet contractual obligations.

When personal information is no longer required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.

9. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Unauthorized disclosure
• Alteration
• Destruction

However, no internet transmission, electronic communication, website, or digital storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights regarding your personal data, including the right to:

• Know how your personal information is collected and used.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or destruction of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Exercise any other rights available under applicable personal data protection laws.

11. Data Deletion Requests

If you wish to request access, correction, or deletion of your personal data, you may contact us at:

Email: info@protagksa.com

Please provide sufficient information to allow us to identify the relevant data and process your request.

We may need to verify your identity before completing certain requests.

Some information may be retained where required for legal, regulatory, contractual, security, or legitimate business record-keeping purposes.

12. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

Protag is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Users are encouraged to review the privacy policies of third-party websites before providing personal information.

13. Children’s Privacy

Our website and business services are primarily intended for businesses and adult users.

We do not knowingly seek to collect personal information from children through our general website services unless such processing is permitted and appropriate under applicable laws.

14. Changes to This Privacy Policy

Protag may update this Privacy Policy from time to time to reflect changes in:

• Our services.
• Website functionality.
• Technology.
• Data processing practices.
• Legal or regulatory requirements.

Any updated version will be published on this page and the “Last Updated” date will be revised accordingly.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how Protag processes personal information, please contact us:

Protag

Riyadh, Kingdom of Saudi Arabia

Email: info@protagksa.com

Website: www.protagksa.com